Privacy Notice

Last Updated: July 08, 2022

We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. The collection and processing of your personal information through Nana & Me. (including but not limited to all Nana & Me. social media networks and online store www.nanaandme.co) and any related services will be stated as the “Services” in the following context. By visiting or using Nana & Me. and related Services, you are accepting the practices described in the following context (together, the “Nana & Me. Privacy Notice”).

E-mail

By providing Nana & Me. your e-mail address you consent to us sending you Service-related notices, including any notices required by law, in lieu of communication by postal mail. We may also use your e-mail address to send you other messages, such as newsletters, changes to features, or special offers (“Other Messages”). If you do not want to receive Other Messages, you may opt out by clicking the “unsubscribe” button at the bottom of e-mails Nana & Me. sends to you. Opting out may prevent you from receiving e-mail messages regarding updates, improvements, or offers.

Cookies and Other Identifiers

To enable our systems to recognize your browser or device and to provide and improve the Service, we use cookies and other identifiers. For more information about cookies and how we use them, please read our Cookies notice stated below.

Advertising

We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information which on its own identifies you, such as name or e-mail address, to serve interest-based ads.

 

California Consumer Privacy Act (“CCPA”)

 California Consumer Privacy Act Disclosures

 This California Consumer Privacy Act Disclosure (“Disclosure”) supplements the Nana & Me. Privacy Notice and is effective as of July 08, 2022. The Nana & Me. Privacy Notice describes the personal information that we collect, the sources from which we collect it, the purposes for which we use it, the limited circumstances under which we share personal information, and with whom we share it. These additional disclosures are required by the California Consumer Privacy Act:

1. Categories of personal information collected. The personal information that Nana & Me. collects, or has collected from consumers in the twelve months prior to the effective date of this Disclosure, fall into the following categories established by the California Consumer Privacy Act, depending on which Nana & Me. Service is used:

  • identifiers such as your name, address, phone numbers, or IP address;
  • personal information, such as a credit card number that you provide to us;
  • commercial information, such as purchase activity;
  • internet or other electronic network activity information, including content interaction information;
  • audio information, such as voice recordings when you call our Customer Service; and
  • inference data, such as information about your purchase preferences.

2. Categories of personal information disclosed for a business purpose. The personal information that Nana & Me. disclosed to the third parties for a business purpose in the twelve months prior to the effective date of this Disclosure fall into the following categories established by the California Consumer Privacy Act, depending on which Nana & Me. Service is used:

  • identifiers such as your name, address, phone number, or IP address, for example if we use a third party carrier to deliver your order;
  • personal information, such as a credit card number, for example if we use a third party payment processor;
  • your age, gender, or other protected classifications, for example if you choose to participate in a survey distributed by a survey provider;
  • commercial information, such as the details of a product or service you purchased if a third party service provider is assisting to provide that product or service to you;
  • internet or other electronic network activity information, such as if we use a service provider to help us gather crash reports for analyzing the health of our services; and
  • audio information, for example if a service provider reviews recordings of customer service phone calls for quality assurance purposes.

3. Right to Request Access to or Deletion of Personal Information: You may have the right under the California Consumer Privacy Act to request information about the collection of your personal information by Nana & Me., or access to or deletion of your personal information. If you wish to do any of these things, please submit your request via Contact Us in the footer menu or email us at enquiry.nanaandme.co@gmail.com. Depending on your data choices, certain services may be limited or unavailable. If you do not have an account, or if you are an authorized agent under CCPA, please submit your request via Contact Us or email us at enquiry.nanaandme.co@gmail.com.

4. No sale of personal information. In the twelve months prior to the effective date of this Disclosure, Nana & Me. has not sold any personal information of consumers, as those terms are defined under the California Consumer Privacy Act.

5. No Discrimination. Nana & Me. will not discriminate against any consumer for exercising their rights under the California Consumer Privacy Act.

If you have any questions as to how we collect and use your personal information, please contact us at enquiry.nanaandme.co@gmail.com.

 

Cookies Notice

We use cookies, pixels, and other technologies (collectively, “cookies”) to recognize your browser or device, learn more about your interests, and provide you with essential features and services and for additional purposes, including:

  • Recognizing you when you sign-in to use our services. This allows us to provide you with product recommendations, display personalized content, and provide other customized features and services.
  • Keeping track of your specified preferences. This allows us to honor your preferences.
  • Keeping track of items stored in your shopping cart.
  • Conducting research and diagnostics to improve Nana & Me.’s content, products, and services.
  • Preventing fraudulent activity.
  • Improving security.
  • Delivering content, including ads, relevant to your interests on Nana & Me.co and third-party sites.
  • Reporting. This allows us to measure and analyze the performance of our services.

 

Nana & Me.’s cookies allow you to take advantage of some of Nana & Me.’s essential features. For instance, if you block or otherwise reject our cookies, you may not be able to add items to your Shopping Cart, proceed to Checkout, or use any Nana & Me. products and services that require you to sign in.

Approved third parties may also set cookies when you interact with Nana & Me. services. Third parties include providers of analytics services and advertising companies. Third parties use cookies in the process of delivering content, including ads relevant to your interests, to measure the effectiveness of their ads, and to perform services on behalf of Nana & Me.

You can manage browser cookies through your browser settings. The “Help” feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, how to block cookies, and when cookies will expire. If you block all cookies on your browser, neither we nor third parties will transfer cookies to your browser. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some features and services may not work.

 

Nana & Me. Interest-Based Ads Notice

Interest-Based Ads

Interest-based ads are sometimes referred to as personalized or targeted ads. We show interest-based ads to display features, products, and services that might be of interest to you. In providing interest-based ads, we follow the Self-Regulatory Principles for Online Behavioral Advertising developed by the Digital Advertising Alliance (a coalition of marketing, online advertising, and consumer advocacy organizations).

What sort of information do we use to show interest-based ads?

To serve you interest-based ads, we use information such as your interactions with our sites, content, or services. We do not use information which on its own identifies you, such as name or e-mail address, to serve interest-based ads.

As is common in the advertising industry, we use cookies, pixels, and other technologies (collectively, “cookies”), which enable us to understand the effectiveness of the interest-based ads we show you by measuring what ads are clicked or viewed, and to provide you with more useful and relevant ads. For example, if we know what ads are shown to your browser we can be careful not to show the same ads repeatedly.

See our Privacy Notice for more information about the types of information that we gather.

How do we work with third parties to show you interest-based ads?

We work with third parties, such as advertisers, publishers, social media networks, search engines, ad serving companies, and advertising companies working on their behalf, to improve the relevance of ads we serve. In providing you interest-based ads we do not associate your interactions on unaffiliated sites with information which on its own identifies you, such as name or email address, and we do not provide any such information to advertisers or to third-party sites that display our interest-based ads.

Third party advertisers or advertising companies working on their behalf sometimes use cookies in the process of delivering content, including ads, directly to your browser or device, and they may automatically receive an IP address when this happens. They may also use cookies to measure the effectiveness of their ads, show you more relevant advertising content, and perform services on behalf of Nana & Me. For information on how to control and delete cookies (including third party cookies) please read the Cookies notice stated above.